Bob Evans Farms Reviews
(Rated by 8 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.0
- Return Policy4.8
- Customer Service4.3
- Good Value5.0
- Price & Quality4.0
Recent Customer Reviews (8)
David Good
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Liam Berry
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Guglielma Lucciano
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Heather Christensen
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Luca Schmitt
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Elvar Jóelsson
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Agnès Gagnon
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Alexander Welch
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Bob Evans Farms Pricing
Bob Evans Loaded Mashed Potatoes (20 oz)
$4.19
Bob Evans Farms Pros & Cons
Pros
1
Good food quality: Many customers have noted that Bob Evans offers good food, with the restaurants previously considered among the best in the industry.
2
Convenient locations: The grocery and restaurant services are seen as convenient for many users.
3
Employee opportunities: For employees, Bob Evans Farms is regarded as a decent place to work with opportunities for growth and relatively good pay compared to hard labor jobs. Some employees appreciate the friendly coworkers and new equipment provided by the company.
4
Convenience for Customers: Makes it easier for consumers to access a variety of ready-to-eat or easy-to-cook wholesome food products.
5
Reliability in Delivery: Real-time tracking prevents delays or inventory issues so customers receive fresh products on time.
6
High Food Safety Standards: Compliance with strict safety policies ensures product freshness and quality.
7
Cost Efficiency in Operations: Advanced yard management systems reduce unnecessary fees such as detention charges, optimizing supply chain costs which can translate into better pricing or availability for customers.
8
Supportive Company Culture & Social Responsibility: A strong company culture focused on mission-driven work combined with partnerships supporting causes like military mental health reflects positively on brand trustworthiness.
CONS
1
Poor management and service issues: A significant number of customer reviews highlight poor management skills, rude managers, slow service, and cold or unwelcoming staff attitudes.
2
Low customer satisfaction ratings: The average rating from customers is very low (around 1.8 stars), with only about 13% willing to recommend Bob Evans Farms to others.
3
Food quality inconsistencies: Some customers report overcooked food items such as eggs and bacon, along with biscuits falling apart easily.
4
Work environment concerns for employees: Employees frequently mention bad or incompetent management, stressful work conditions due to understaffing or overwork, lack of respect for hourly workers' emergencies or time off needs, and sometimes rude behavior from supervisors.
Bob Evans Farms Features and Benefits
Features
Good food quality
Many customers have noted that Bob Evans offers good food, with the restaurants previously considered among the best in the industry.
Convenient locations
The grocery and restaurant services are seen as convenient for many users.
Employee opportunities
Regarded as a decent place to work with opportunities for growth, relatively good pay compared to hard labor jobs, friendly coworkers, and new equipment.
Wide Product Range
Offers a variety of products from the Bob Evans family of brands including Bob Evans, Simply Potatoes, Owen's, and Egg Beaters, catering to diverse meal needs.
Company Mission & Vision
Focused on creating farm-inspired foods that simplify mealtime while delivering wholesome and feel-good favorites for busy people.
Innovative Operations
Utilizes advanced technology like Microsoft 365 applications (SharePoint, Power Automate) to streamline business processes and improve employee satisfaction.
Commitment to Quality & Efficiency
Emphasizes efficient operations ensuring fresh and delicious meals are easy and fast to prepare; maintains high standards through a hardworking workforce dedicated to product quality.
Supply Chain Excellence
Implements real-time cargo visibility systems that track perishable goods accurately, ensuring timely deliveries that meet food safety compliance policies while minimizing inventory loss.
Convenience for Customers
Makes it easier for consumers to access a variety of ready-to-eat or easy-to-cook wholesome food products.
Reliability in Delivery
Real-time tracking prevents delays or inventory issues so customers receive fresh products on time.
High Food Safety Standards
Compliance with strict safety policies ensures product freshness and quality.
Cost Efficiency in Operations
Advanced yard management systems reduce unnecessary fees such as detention charges, optimizing supply chain costs which can translate into better pricing or availability for customers.
Supportive Company Culture & Social Responsibility
A strong company culture focused on mission-driven work combined with partnerships supporting causes like military mental health reflects positively on brand trustworthiness.